Client feedback


A major problem with the pension fund needed skilled, constructive help - which was given!
Gillian has gone above and beyond what we would normally expect of our secretarial support on many occasions and her deep knowledge on all issues have been invaluable.
Sean Hoyle ,
Wightlink
Ann and her team are very knowledgeable and proactive, liaise well with our other advisers and provide the Trustees with an invaluable secretarial service.
Ian Edwards,
Chair of Trustees, Comet
I found the trustee training really beneficial, highly recommended. I am not a trustee, I represent the employer and I think it will be valuable for me in future, having a better understanding of the trustees' perspective.
Dave Strain,
Royal Yachting Association
We have realised the benefit of having and independent trustee. Claire sees what general practice is like, so is able to guide us.
Anthony Bowen,
Colart Fine Art & Graphics
In my experience, not all professional trustees are able to cope with tricky or potentially confrontational situations. I find PSGS has massive experience in getting involved, earning the respect of others and resolving such issues. They get stuck in – they are a first rate team.
Katherine Dandy,
Partner at Sackers & Partners
image for Diversity & inclusion | D&I for pension trustees | Practical D&I

Diversity & inclusion in pensions

Diversity and inclusion (D&I) is important but, quite frankly, it can be hard to know what it actually means and how to put it into practice.


We’re here to help you understand it in the context of your pension scheme, trustee board and pension members and take proportionate, sensible actions. A good place to start is taking a look at our guide to D&I for pension trustees and pension managers.

Download your D&I guide here

Questions pension trustees and sponsoring employers need to consider include:

  • Do we have a policy on diversity and inclusion for our pension scheme and trustee board?
  • Do we have a suitable mix of skills, experience and background on our trustee board and amongst our pension advisers to achieve the best possible outcomes?
  • Are pension trustee or in-house pension team succession plans in place? Will they facilitate the talent within our pension scheme operations and enable our people and our pension scheme to thrive?
  • Is the ‘social’ part of our environmental, social and governance (ESG) investment objectives set? Am I clear on how this is being monitored?
  • Are our pension communications to members in line with good practice in terms of language & accessibility? Do we really understand the diversity of our scheme membership?
  • Are we aware of & managing unconscious bias in pension trustee decision making?

We can help you understand where you are in your diversity and inclusion journey and review your pension trustee board’s D&I effectiveness. We’ll form a strategic action plan for continuous improvement and provide tools and training to support agreed actions.

What our D&I aims look like:

Struggling to understand what diversity and inclusion means for your pension scheme or know you need some expert help implementing D&I?

Get in touch or download our service flyer and see if PSGS can help.

Need some expert help implementing D&I?


Picture of Simon Lewis client director at PSGS

Simon Lewis

Client Director

Or call us on:

0118 207 2900

Read more

Service flyer

D&I and pension schemes

PSGS D&I guide

Want to know how to implement D&I in your pension scheme?

PLSA webinar

D&I – what, why and how?

Hymans Robertson's PITstop

Promoting D&I to trustee boards

PSGS blog

Age diversity - why we need more young trustees

REBA article

Why belonging is important to organisational resilience and mental health

PSGS D&I team video

Why did they join the D&I working group?

Professional Pensions article

How to embed D&I thinking into trustee boards

REBA article

Six steps to bring D&I to life for your pension scheme

Diversity and Inclusion Excellence Award finalist

Diversity and Inclusion Excellence Award 2022 finalist

Call: 0118 207 2900

online enquiry