Client feedback


We now have a very collaborative approach between trustees and employer.
Peter Millard,
Company Secretary, TRL Limited
These days, Boards need real expertise on tap (with excellent back-up) to cope with a constantly evolving and more regulated environment. PSGS is geared to delivering that.
Ray Pygott,
Partner at KPMG LLP
Claire offers a very approachable, professional and balanced service, recognising her obligations to the Scheme but providing an awareness of the Employer's perspective. We value Claire's wider industry knowledge and the experience she brings.
​Their pragmatic approach helps with quick and easy decision making. Another approach might have made things more difficult.
Mark Assinder,
Bouygues
Excellent communication - the trustee training course facilitators were clearly knowledgeable and very experienced in their field and able to convey concept and information in a way I was able to understand.
Phillipa McFadyen,
RSPCA
Appointing Kevin as KBC professional trustee was one of the best decisions the bank took. He complements the other two trustees and also appreciates the position of the employer too. The experience a professional trustee adds is invaluable and they can share their knowledge and market practice within the KBC plan. Kevin manages the budget in consultation with the bank, fully debriefs all parties and maintains a constant dialogue with myself (as HR Manager) and trustees. Since we have worked together for a number of years, Kevin also appreciates some of the limitations we face ie budgets, and always comes up with a proactive approach and solution. His input is particularly valued by the bank trustee who is an actuary in our pensions department in Belgium Head Office.
Sharron King,
KBC Bank

Things to scare the chair of a DC scheme: number 4

Value for money

A key responsibility of the DC Chair is to assess whether the scheme provides members with ‘value for money’ (VFM). The trouble is it can be difficult to know what this actually means. There is no accepted definition or mandatory guidance currently in place to direct the DC Chair, although some guidance has recently been issued by TPR and FCA and other organisations, such as Cass Business School, have added to the debate.

New ideas for the design of default strategies are emerging taking into account member dynamics and with the likely manner in which benefits will be taken predicted on pot size. When judging VFM, the net performance of investment strategies need to be reviewed to ensure alignment with member or policyholder best interests. The monitoring of core financial transactions and level of charges should also be considered.

Scary thought

Whilst the uncertainty about what exactly VFM is and how it should be measured and communicated to members remains, contract-based schemes need to act now. The timescale for the DC Chair to produce a governance statement that meets FCA (for IGCs and GAAs) and The Pension Regulator (for trust based arrangements) requirements is short, as it must be put in place in 2016. Depending on the complexity of the workplace pension scheme, this could be a daunting task.


This 'scary thought' series runs up to our Scary DC Breakfast in January 2016. This roundtable is designed for Chairs and trustees of defined contribution pension schemes, pensions managers, finance directors and other employer representatives. Register to attend here.

 

 

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