Client feedback


Very happy with service.
Christine Morris,
Twyford Bathrooms
Very happy with PSGS as an organisation and that opinion is derived from the performance of those that represent them.
Sean Hoyle,
Wightlink
Excellent communication - the trustee training course facilitators were clearly knowledgeable and very experienced in their field and able to convey concept and information in a way I was able to understand.
Phillipa McFadyen,
RSPCA
I find Colin proactive rather than reactive. He is also supportive.
Many organisations and people provide the services that clients need. In my opinion, the differentiator is in the way those services are provided and to that extent, Kathy embodies the qualities that I have come to value from PSITL. Kathy is organised but not fussy; diligent but not dogmatic; persistent without being pushy and compliant in a pragmatic way. Whilst she takes ownership and drives issues forward, Kathy is a team player who uses her and her colleagues experience to provide services to her trustee client whilst working closely with those like me representing the sponsoring employer. She works collaboratively with advisers but constructively challenges the scope of services, fees and service standards whenever necessary and makes sure that member needs are always taken into account. I enjoy working with her and trust that she will deliver what is required by the trustee and the members they represent in a manner satisfactory to the sponsoring employer.
Stuart Barker,
Internal Pensions Consultant, RSPCA
Very responsive to any queries we have and proactive in managing our scheme to the best. Very happy with the support we are getting.
Caroline Rand ,
Historic Royal Palaces

Improving trustee meeting efficiency

Topic:

Technology

Date published:

Wednesday, 14 October 2015

This case study takes a look at how technology made a big difference to the efficiency of one client's trustee meetings. This proved to be critical at a time when corporate activity was affecting their pension scheme.

 

Download case study

 

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