Client feedback

“We always receive an extremely high level of professionalism from PSGS, allowing us to make informed and appropriate decisions. Their advice is always timely and well received, allowing us to focus on what are the important key issues. They are always accessible and I would not hesitate to recommend their services!”

Danny Nussbaum,

HR Director, Volvo Group UK Limited

“PSGS were overall more professional than others.”

Paul Staniland,

Kier

“We now have a very collaborative approach between trustees and employer.”

Peter Millard,

Company Secretary, TRL Limited

“They deliver above expectation when the scheme has a particular challenge.”

Ian Edwards,

Comet

“The trustee training course covered a wide variety of subjects which gives a good basis for future discussion and decision making during trustee meetings.”

Jean-Paul Gobel,

Heerema

“Edwin’s working to ensure the other trustees get involved. Last year he took more of a leading role, which I was very grateful for. He is well organised and proactive. Feedback from external advisers has been good. ”

Jeremy Barnard ,

Imerys

It isn't easy being a pension trustee...

Topic:

Legal & governance

Date published:

Monday, 5 October 2015

Author:

Simon Riviere

Pension transfers rarely are straightforward nowadays - and it can be hard for a trustee to do their job and keep everyone happy.

Members and the Pensions Ombudsman are concerned about the time it is taking for transfer requests to be processed. Trustees and The Pensions Regulator are (quite naturally) concerned about ensuring a member doesn't transfer to an 'arrangement' through which they end up losing some or all of their money. Unfortunately the two don't go hand in hand - research takes time, and that is a dilemma many pension trustees now face.

Striking the right balance can be hard; but it is so rewarding when you get it right. The trustees of one of our clients recently received a letter from a member thanking them for preventing their transfer from going ahead. The member's friend had not been so lucky...

Read more about the pension transfer dilemma and learn from some real life examples in my article Transfers to improper vehicles: the trustee's perspective

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