Client feedback


I find Colin proactive rather than reactive. He is also supportive.
Alex has helped in our dealings with other advisers using his experience of other schemes.
Angela Clayton ,
Accent Group
I work with Wayne and Kirsty. They really understand our business - they work with the company while retaining independence and ensuring compliance. They are a joy and pleasure to work with.
Neil McCawley ,
Ferguson plc
Alex is the first professional trustee we have had and has revolutionised the way they look at things - helped above and beyond.
Angela Clayton,
Accent Group
We have a good partnership the team really understand what we need and our knowledge eg budgets - "we don't have a referee" - very helpful. Challenge advisers but with a practical objective. Thanks to PSGS, GMP equalisation has been just a process.
Stephen Allaker ,
Bristol Myers-Squibb
Where PSGS are appointed to act in conjunction with an existing body of trustees, we have found that they are quickly able to fit in well and gain the trust and respect of their co-trustees.
Duncan Buchanan,
Partner at Hogan Lovells

It isn't easy being a pension trustee...

Pension transfers rarely are straightforward nowadays - and it can be hard for a trustee to do their job and keep everyone happy.

Members and the Pensions Ombudsman are concerned about the time it is taking for transfer requests to be processed. Trustees and The Pensions Regulator are (quite naturally) concerned about ensuring a member doesn't transfer to an 'arrangement' through which they end up losing some or all of their money. Unfortunately the two don't go hand in hand - research takes time, and that is a dilemma many pension trustees now face.

Striking the right balance can be hard; but it is so rewarding when you get it right. The trustees of one of our clients recently received a letter from a member thanking them for preventing their transfer from going ahead. The member's friend had not been so lucky...

Read more about the pension transfer dilemma and learn from some real life examples in my article Transfers to improper vehicles: the trustee's perspective

 

 

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