Client feedback


Professional and forthcoming with support.
Martin Crees ,
Rabobank
We chose PSGS because of the experience of the team and the feel of the relationship seemed the right fit.
Paul Staniland,
Chair of Governance Committee, Kier Group Pension Trustees
PSGS were overall more professional than others.
Paul Staniland,
Kier
Proactive in driving the agenda and leading the scheme on its logical journey.
Caroline Rand,
Historic Royal Palaces
Highly informative. Having leading professionals deliver the TKU course really adds value.
Jonathan Williams ,
Bangor University
Kathy, may l take this opportunity to thank you for your assistance. There were many times l thought l was losing my mind during my efforts with Aviva. You were a pillar of support for me and you saw my case through to the very end. I cannot thank you enough but thank you again. It is through people like you who strive for professional fairness as well as thoroughness, HCA has such a good reputation.
Ethel Chimutwe,
HCA International Ltd Staff Retirement Benefits Scheme

Client satisfaction survey results 2022

Topic:

PSGS news

Date published:

Wednesday, 14 December 2022

Our clients are the best at judging the value we add. Our latest client satisfaction survey highlighted that we have met client expectations by 100% and exceeded expectations by 77%. Our overall satisfaction was rated as 4.9 out of 5. This clearly demonstrates what our clients truly think of us and the service we provide.

"Excellent, very strong relationship. Good understanding of our needs. We can absolutely rely on them." David Onion - Volvo Group

Read the full client satisfaction survey results here.

 

Download a copy

 

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