“Alex has helped in our dealings with other advisers using his experience of other schemes.”
“Gillian goes above and beyond, she is very responsive to the whole team and delivers outstanding work. ”
“I find Colin proactive rather than reactive. He is also supportive.”
“I wanted to look at the effectiveness of our trustee board, so Gillian, our PSGS scheme secretary, provided their trustee self-assessment tool to help me gather thoughts and opinions from others on the board. The tool was extremely easy to use and asked all the right questions to help me collect the information I needed as Trustee Chair. It is a great example of the way PSGS shares knowledge with their clients and makes dealing with key governance issues easy. As well as enabling me to meet one of the Regulator’s 21st century trusteeship requirements, using the tool has flagged trustee training needs and ways we could improve trustee meetings further. ”
“Professional and forthcoming with support.”
“Their pragmatic approach helps with quick and easy decision making. Another approach might have made things more difficult.”
Legal & governance
Thursday, 31 May 2012
Reaching an appropriate decision when exercising a trustee discretion can be fraught with pitfalls. At least, that’s how it seems when you take a look at rulings from the Pensions Ombudsman, who gets involved when complaints are escalated outside of a scheme.
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Vidett is a trading name of Vidett Governance Services Limited, Vidett Trust Corporation Limited & Vidett HRT Limited
Registered in England and Wales numbers 3021321, 10842337 & 745598
Registered office: 3rd Floor Forbury Works, 37-43 Blagrave Street, Reading, RG1 1PZ