Client feedback


Many organisations and people provide the services that clients need. In my opinion, the differentiator is in the way those services are provided and to that extent, Kathy embodies the qualities that I have come to value from PSITL. Kathy is organised but not fussy; diligent but not dogmatic; persistent without being pushy and compliant in a pragmatic way. Whilst she takes ownership and drives issues forward, Kathy is a team player who uses her and her colleagues experience to provide services to her trustee client whilst working closely with those like me representing the sponsoring employer. She works collaboratively with advisers but constructively challenges the scope of services, fees and service standards whenever necessary and makes sure that member needs are always taken into account. I enjoy working with her and trust that she will deliver what is required by the trustee and the members they represent in a manner satisfactory to the sponsoring employer.
Stuart Barker,
Internal Pensions Consultant, RSPCA
Excellent, very strong relationship. Good understanding of our needs. We can absolutely rely on PSGS.
David Onion ,
Volvo Group
The Trustee Training course is very good. Excellent coverage of material presented in an easy-to-digest manner and quality of presentation by both presenters.
Jonathan Williams ,
Bangor University
The work that has been done has been delivered beyond expectations.
Head of Trustee Services
Always willing to get involved and move things forward.
Steve Sampson ,
LGC
Excellent communication - the trustee training course facilitators were clearly knowledgeable and very experienced in their field and able to convey concept and information in a way I was able to understand.
Phillipa McFadyen,
RSPCA

CMS Pensions LawCast – Episode #28 – The TPR Single Code

Topic:

Hot topic

Date published:

Wednesday, 1 September 2021

In this CMS Pensions LawCast episode, Louise Webb and Simon Lewis joined Jae Fassam and Hadassah Shulman to discuss The Pensions Regulator’s (TPR) Single Code and the issues raised.

You can watch on YouTube or listen on CMS’s Pensions podcast channel.

We have more information on the single code here following the consultation, which closed at the end of May, highlighting our initial views and the key things pension trustees need to know.

Since recording the podcast, TPR has issued its interim response to TPR’s new code of practice consultation issued. It is worth noting the final publication date for the new code has not been set but it is unlikely to become effective before summer 2022. It is heartening the concerns we raised in our response (including the regulatory burden of the new Own Risk Assessment) were featured in many responses to TPR’s consultation. TPR intends to consider these responses in more detail before issuing a full response. We will continue to monitor progress and keep you updated.

 

 

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