Client feedback


​I enjoy working with PSGS and we have a very positive relationship. I was new to pensions and found them very helpful.
Bruce Allison,
RTUK
Kat & Jason are very good at making it happen – they just take care of it.
Stephen Allaker ,
Bristol Myers-Squibb
I learnt more than I expected to at the trustee training course. A good introduction to the trustee role.
Rob Hartley,
RSPCA
​Ian has added more value than we thought he would at the start… which shows it pays to go with someone who is doing the job of a professional trustee as their bread and butter.
Katherine Cross,
Tyser
The work that has been done has been delivered beyond expectations.
Head of Trustee Services
​I would recommend them to anyone - I have dealt with a number of other independent trustee firms and would rate PSGS as the best. We are very happy with Mark and the service we get.
Julia Morton,
Camellia plc

Managing costs and delivering value

I’m privileged to act as both an independent trustee and a professional scheme secretary. Although the roles are quite different, I find each brings benefit to the other – and never more so than when it comes to managing pension scheme advisers and their costs.

Keep advisers on their toes

For one scheme where I’m trustee secretary, the actuary advised the cost of producing a section 179 valuation (to check the potential reduction in the scheme’s Pension Protection Fund (PPF) levy) was £2,000. If that proved beneficial, the cost to produce the s179 certificate would be another £2,000.

I pointed out on all my other schemes the actuary gives a good indication as to whether submitting a section 179 certificate would be beneficial and makes no charge for this. The pension trustees then pay for the certificate if required. The actuary agreed, so I saved this client the ‘initial’ £2,000 and halved the cost.

Check SIP costs carefully

To help the pension trustees action the upcoming changes required for a scheme’s Statement of Investment Principles (SIP), another client’s investment adviser included the following tasks and costs in their proposal:

Sharing experience

I took on (as scheme secretary) a £280m defined benefit (DB) pension scheme in September. Initially the Chair thought fortnightly calls would be the way forward, but we quickly swapped to weekly. Recently, during a particularly tricky valuation process, it became almost every other day. The Chair has appreciated speaking to me as a sounding board independent of the advisers and I’ve been able to share my experience of dealing with The Pensions Regulator about valuations on other schemes where I’m a pension trustee.

As a paid professional, I’m always mindful of the need to deliver value for my clients. I can do that, in part, by managing scheme advisers, scoping their work correctly and knowing from experience when fees look high; but we need to deliver value too. Sharing experience is a key way of doing this.

 

 

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