Client feedback


Gillian has gone above and beyond what we would normally expect of our secretarial support on many occasions and her deep knowledge on all issues have been invaluable.
Sean Hoyle ,
Wightlink
Alex has helped in our dealings with other advisers using his experience of other schemes.
Angela Clayton ,
Accent Group
It’s a pleasure working with key members of the PSGS team: their experience and leadership means that they know how to get the job done, working in partnership with fellow trustees, employers and advisers to achieve the best result for members.
Mark Smith,
Partner at Taylor Wessing
They deliver above expectation when the scheme has a particular challenge.
Ian Edwards,
Comet
I find Colin proactive rather than reactive. He is also supportive.
Many organisations and people provide the services that clients need. In my opinion, the differentiator is in the way those services are provided and to that extent, Kathy embodies the qualities that I have come to value from PSITL. Kathy is organised but not fussy; diligent but not dogmatic; persistent without being pushy and compliant in a pragmatic way. Whilst she takes ownership and drives issues forward, Kathy is a team player who uses her and her colleagues experience to provide services to her trustee client whilst working closely with those like me representing the sponsoring employer. She works collaboratively with advisers but constructively challenges the scope of services, fees and service standards whenever necessary and makes sure that member needs are always taken into account. I enjoy working with her and trust that she will deliver what is required by the trustee and the members they represent in a manner satisfactory to the sponsoring employer.
Stuart Barker,
Internal Pensions Consultant, RSPCA

Pensions Age: The Royal British Legion

Topic:

Legal & governance

Date published:

Wednesday, 17 April 2019

This Pensions Age article features a case study about one of our clients, the Royal British Legion, and credits Mark Fletcher for helping get the fund to its current position.

Read the article here

 

 

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