Client feedback


Ann and her team are very knowledgeable and proactive, liaise well with our other advisers and provide the Trustees with an invaluable secretarial service.
Ian Edwards,
Chair of Trustees, Comet
Very professional and engaged service.
Danny Nussbaum,
HR Director, Volvo
Ann is very proactive and ensures we address all issues well ahead of time and extremely efficiently.
Ian Edwards,
Comet
The trustee training was a very well-paced overview which gave opportunity to explore ideas and question more deeply at key points.
Paul Coley,
The Altro Pension and Life Scheme
​Their pragmatic approach helps with quick and easy decision making. Another approach might have made things more difficult.
Mark Assinder,
Bouygues
Colin has provided invaluable support to me in my role as Chair Trustee.

Cyber security – remember your ABCs!

Pension trustees are not immune from the type of ‘cyber attack’ that hit the NHS and many other organisations last week. Caused by malicious software, once introduced into a computer system the virus can spread rapidly, encrypting computer files so they cannot be read, and demanding a ransom payment before files can be decrypted.

The human factor

Viruses exploit a human weakness… curiosity.

Although the press like to talk about ‘attacks’; the reality is usually more mundane. Viruses are introduced via emails that contain attachments or links to websites containing malicious software.

So, we are all the first line of defence and can guard against these so-called phishing attacks by deleting any emails that originate from people or addresses we don’t recognise. Even if you think you know who the email has come from but have an inkling of doubt about whether it is genuine, call the person who appears to have sent the email and check.

Pension trustees are exposed to significant risk as they can receive a high volume of emails from a wide range of pension scheme advisers and suppliers, as well as their own friends, family and colleagues. This NHS attack has shown large organisations are not immune.

What should trustees do? As well as making sure your computer is up to date with all the latest security updates, remember your ABCs…

Assume everything is a risk

Believe nothing

Check everything before opening

We will shortly be making our cyber security checklist for pension trustees available on our website. If you would like a copy in the meantime, please contact us.

 

 

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