Client feedback


The trustee training course lecturers' explanations and willingness to answer questions were most valuable - even silly ones - although I have learnt there are no 'silly questions' that trustees should ask.
Anonymous
The service runs very smoothly, might have expected a few more difficulties transitioning to a professional trustee.
Very happy with service.
Christine Morris,
Twyford Bathrooms
Keen to assist and helpful.
Kat & Jason are very good at making it happen – they just take care of it.
Stephen Allaker ,
Bristol Myers-Squibb
​Ian has added more value than we thought he would at the start… which shows it pays to go with someone who is doing the job of a professional trustee as their bread and butter.
Katherine Cross,
Tyser

Cyber security – remember your ABCs!

Pension trustees are not immune from the type of ‘cyber attack’ that hit the NHS and many other organisations last week. Caused by malicious software, once introduced into a computer system the virus can spread rapidly, encrypting computer files so they cannot be read, and demanding a ransom payment before files can be decrypted.

The human factor

Viruses exploit a human weakness… curiosity.

Although the press like to talk about ‘attacks’; the reality is usually more mundane. Viruses are introduced via emails that contain attachments or links to websites containing malicious software.

So, we are all the first line of defence and can guard against these so-called phishing attacks by deleting any emails that originate from people or addresses we don’t recognise. Even if you think you know who the email has come from but have an inkling of doubt about whether it is genuine, call the person who appears to have sent the email and check.

Pension trustees are exposed to significant risk as they can receive a high volume of emails from a wide range of pension scheme advisers and suppliers, as well as their own friends, family and colleagues. This NHS attack has shown large organisations are not immune.

What should trustees do? As well as making sure your computer is up to date with all the latest security updates, remember your ABCs…

Assume everything is a risk

Believe nothing

Check everything before opening

We will shortly be making our cyber security checklist for pension trustees available on our website. If you would like a copy in the meantime, please contact us.

 

 

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