Client feedback


Many organisations and people provide the services that clients need. In my opinion, the differentiator is in the way those services are provided and to that extent, Kathy embodies the qualities that I have come to value from PSITL. Kathy is organised but not fussy; diligent but not dogmatic; persistent without being pushy and compliant in a pragmatic way. Whilst she takes ownership and drives issues forward, Kathy is a team player who uses her and her colleagues experience to provide services to her trustee client whilst working closely with those like me representing the sponsoring employer. She works collaboratively with advisers but constructively challenges the scope of services, fees and service standards whenever necessary and makes sure that member needs are always taken into account. I enjoy working with her and trust that she will deliver what is required by the trustee and the members they represent in a manner satisfactory to the sponsoring employer.
Stuart Barker,
Internal Pensions Consultant, RSPCA
In my experience, not all professional trustees are able to cope with tricky or potentially confrontational situations. I find PSGS has massive experience in getting involved, earning the respect of others and resolving such issues. They get stuck in – they are a first rate team.
Katherine Dandy,
Partner at Sackers & Partners
Very happy with PSGS as an organisation and that opinion is derived from the performance of those that represent them.
Sean Hoyle,
Wightlink
​I enjoy working with PSGS and we have a very positive relationship. I was new to pensions and found them very helpful.
Bruce Allison,
RTUK
Stuart is a very experienced and good leader and certainly has met expectations.
Christopher MacFarlane ,
Bristow Group
Where PSGS are appointed to act in conjunction with an existing body of trustees, we have found that they are quickly able to fit in well and gain the trust and respect of their co-trustees.
Duncan Buchanan,
Partner at Hogan Lovells

The Pension Schemes Bill: good news for members? A trustee perspective…

The publication of the Pension Schemes Bill 2016-17 (the Bill) on 20 October 2016, was heralded as providing ‘game changing’ powers for the Pensions Regulator (tPR) to regulate existing and new master trusts. tPR commented, “For the first time, master trusts will have to be authorised by us before they can open for business.”

As a professional pension trustee to two master trusts, I fully support tPR’s sentiment and desire to regulate this market. We’ve seen a large number of master trusts enter the pensions market in recent years and it is inevitable not all will survive. Some may fail, others may consolidate.

But does the Bill provide better protection for pension members’ benefits?

Certainly, a stronger regime may avoid poorly run master trusts from being set up (or continuing) and therefore reduce the risks to pension members of a master trust failing.

However, unless members of defined contribution (DC) pension schemes wake up to the reality that they need to contribute far more in to their pension pot and be more engaged in fund selection and monitoring of investment performance, I suspect the Bill is the DC pensions equivalent of rearranging the deckchairs on the Titanic.

What does the pensions Bill say?

The key criteria contained in the Bill for tPR’s authorisation of master trusts are sensible and not unexpected. They relate to:

  • fit and proper persons running the master trust
  • financial sustainability of the master trust including the requirement for a business plan to be in place and provided to tPR by the ‘scheme strategist’
  • certain (unspecified) requirements the ’scheme funder’ must meet
  • systems and processes
  • the requirement for a ‘continuity strategy’ in the event wind-up is triggered

Some of these criteria are a little vague…

Who, for example, is a scheme strategist?

Also, tPR must determine whether it is satisfied systems and processes are ‘sufficient’ to run the master trust effectively, but this is subjective. What is sufficient and who actually determines this? It can have different meanings to different people. Refusal of an authorisation on these sufficiency grounds may lead to challenges.

It is interesting that the master trust assurance framework (MAF) has been omitted as one of the key criteria for authorisation. Perhaps this will be clarified by regulations under the systems and processes part of the Bill. It would be surprising if MAF was dropped completely given tPR has used it as a baseline requirement for master trusts to be listed on its website.

It is also notable that the Bill is intended to only regulate master trusts that provide ‘money purchase’ benefits or money purchase benefits ‘in conjunction with other benefits’ (presumably defined benefit (DB)). It doesn’t regulate existing or future master trusts that are multi employer DB schemes. Is this an oversight or does tPR consider sufficient protections already exist for DB master trusts?

My view is all master trusts should have the same regulatory framework to ensure a consistent approach to authorisation and to avoid any potential future problems. Some pension members may, indeed, be better protected as a result of the Bill (once enacted), but not all. Has there been too much focus on the process of authorisation to provide the good member outcomes tPR’s Code of Practice requires for members of DC schemes, and too little on strengthening protection for all?

 

 

Back to opinions

 

Hot topics


PSGS & 20-20 Trustees merge to form Vidett
Hot Topic

Punter Southall Governance Services (PSGS) & 20-20 Trustees (20-20) have today announced they...

Read more »


Don’t be surprised that your gilt funds are being treated like an emerging market
Image of Hot Topic author Sophia Harrison, Client Director

You may have seen or heard about the article in the Financial Times about how Insight...

Read more »


More opinions »


Call: 0118 207 2900

online enquiry